Cookie Policy
Last updated: January 15, 2024. This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website and use our services. This policy is designed to help Canadian users understand their rights and choices regarding cookies in compliance with applicable privacy legislation including PIPEDA and provincial privacy laws.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our online casino website. These files contain information that is transferred to your device’s hard drive and help us recognize your browser and capture certain information. Cookies enable us to provide you with a personalized gaming experience and improve our services. Similar technologies include web beacons, pixels, and local storage objects that serve comparable functions in enhancing your interaction with our platform.
2. Types of Cookies We Use
Our gaming platform utilizes several categories of cookies to ensure optimal functionality and user experience:
- Essential cookies that are necessary for basic website functionality and security
- Performance cookies that collect anonymous information about how you use our site
- Functionality cookies that remember your preferences and settings
- Marketing cookies that track your browsing habits for advertising purposes
- Analytics cookies that help us understand user behavior and improve our services
3. Essential Gaming Cookies
Essential cookies are critical for the operation of our online casino platform and cannot be disabled without affecting core functionality. These cookies enable account authentication, maintain your login session, process deposits and withdrawals, and ensure the security of your gaming activities. They also facilitate compliance with responsible gambling measures and age verification requirements mandated by Canadian gaming regulations. Without these cookies, you would not be able to access your account or participate in gaming activities safely.
4. Performance and Analytics Cookies
We use performance cookies to collect information about how visitors interact with our gaming platform. This data helps us identify popular games, optimize loading times, and improve overall site performance. Analytics cookies provide insights into user preferences, session duration, and navigation patterns, enabling us to enhance our game selection and user interface. All information collected through these cookies is aggregated and anonymous, ensuring your individual gaming activities remain private.
5. Functionality and Preference Cookies
Functionality cookies remember your individual preferences and settings to provide a more personalized gaming experience. These cookies store information such as your preferred language, currency selection, game favorites, and display settings. They also remember your responsible gambling limits and preferences, ensuring these important safeguards remain active across your sessions. This personalization enhances your enjoyment while maintaining the protective measures you have established.
6. Third-Party Cookies
Our platform may include third-party cookies from payment processors, game providers, and analytics services. These cookies are governed by the respective third parties’ privacy policies and cookie practices. Payment processing cookies facilitate secure transactions through Canadian banking systems and digital payment methods. Game provider cookies enhance the functionality of slot games and live dealer experiences. We carefully select third-party partners who maintain high privacy and security standards.
7. Cookie Duration and Storage
Cookies on our platform have varying lifespans depending on their purpose and type. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for predetermined periods. Essential cookies typically last for the duration of your session, while preference cookies may be stored for up to one year. Marketing cookies generally have shorter lifespans and are regularly refreshed to ensure relevance and compliance with privacy regulations.
8. Managing Your Cookie Preferences
You have control over cookie usage on our platform through several methods:
- Use our cookie consent manager to adjust your preferences
- Modify your browser settings to block or delete cookies
- Opt out of specific third-party tracking services
- Contact our support team for assistance with cookie management
- Review and update your preferences regularly through your account settings
9. Browser-Specific Cookie Controls
Most web browsers allow you to control cookies through their settings menus. In Chrome, access cookies through Settings > Privacy and Security > Cookies. Firefox users can manage cookies via Options > Privacy & Security. Safari users should navigate to Preferences > Privacy. Edge users can find cookie controls in Settings > Site Permissions. Disabling certain cookies may impact your gaming experience and access to specific features of our platform.
10. Mobile Device Cookie Management
Mobile users can manage cookies through their device’s browser settings or our mobile application preferences. iOS users should check Safari settings or use our app’s privacy controls. Android users can adjust cookie settings through Chrome mobile or their preferred browser. Our mobile gaming platform respects your cookie preferences across all devices and platforms, ensuring consistent privacy protection regardless of how you access our services.
11. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices or applicable Canadian privacy legislation. We will notify users of significant changes through our website or direct communication. For questions about our cookie practices or to exercise your privacy rights under Canadian law, please contact our privacy team through the support channels provided on our website. We are committed to transparency and will respond to inquiries promptly and comprehensively.